Koko Bang Brazilian Human Hair

Thanks for shopping at Sophie Boutique. If you are not entirely satisfied with your purchase, we're here to help.

 

Returns 

 

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. No return on pre-owned merchandise.

 

Refunds

 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund in form of a store credit after inspecting the item. If your return is approved, we will initiate a store credit to you via email. You will receive the credit within a certain amount of days.

 

Shipping 

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund (Store credit), the cost of return shipping will be deducted from your refund.

 

Contact Us

 

If you have any questions on how to return your item to us, contact us.